Step 1: Audit your Metrc sales receipts
Step 2: Review sales receipt discrepancies identified by the audit
Review the sales receipt discrepancies that the audit identified. These can be found by navigating to your recent audits, and selecting the audit you just initiated.
Sales receipt discrepancies are grouped by receipt. A single Metrc sales receipt can have many discrepancies. To view the specific discrepancies belonging to a receipt, expand the details by clicking the arrow to the far-right of the row.
Step 3: Resolve sales receipt discrepancies
To resolve a discrepancy: Click the menu button to the far-right of the field discrepancy row, and select "Fix discrepancy." A modal will appear with the specific details on the discrepancy and the fields required to correct it.
Weedetect allows you to correct the following sales receipt and sales receipt transaction discrepancy fields directly from within the web application:
Sale timestamp
Patient license number
Caregiver license number
Quantity sold
Sub-total
Total
Discount amount
Sales tax
Excise tax
City tax
County tax
Municipal tax
Then, input the correct value in the "New value" field and click resolve. The discrepancy resolution request will be processed in the background. You'll receive an email once it has completed.
Step 4: Review the outcome of the corrective action
From the dashboard, navigate to the corrective actions listing to find the outcome of the discrepancy resolution. This contains details on the request we made to Metrc to resolve the sales receipt discrepancy.
To view the details of the request that was made to Metrc, click the eye icon to the far-right of the table row.
Wrapping up
For further support on correcting Metrc sales discrepancies, please reach out to our support team at [email protected].